Privacy Policy for SuperMegaWin Casino
Effective Date: January 20th, 2025
At SuperMegaWin Casino, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our platform. By using our services, you agree to the terms outlined in this policy.
Table of Contents
1. Information We Collect
To provide the best gaming experience, we collect the following types of information:
Personal Information
- Name
- Email address
- Contact number
- Date of birth
- Billing information (e.g., GCash, PayMaya, credit/debit card details)
Account Information
- Username and password
- Gaming preferences and activity
- Transaction history (deposits, withdrawals, bonuses, etc.)
Device and Technical Data
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Usage statistics
Cookies and Tracking
- Session cookies for seamless navigation
- Analytics cookies for improving user experience
- Advertising cookies to tailor promotions and offers
2. How We Use Your Information
We use your information to enhance your gaming experience and provide a secure environment. Specifically, we use your data for:
- Account Management: Creating and managing your SuperMegaWin Casino account.
- Payments: Processing deposits, withdrawals, and verifying payment methods.
- Customer Support: Resolving inquiries and providing assistance.
- Promotions: Sending you personalized offers, updates, and rewards.
- Security: Ensuring a safe gaming environment by detecting and preventing fraud or unauthorized activity.
- Compliance: Meeting legal and regulatory obligations.
3. Sharing Your Information
We respect your privacy and only share your information in specific circumstances:
- With Service Providers: Payment processors, security providers, and customer support services.
- For Legal Compliance: When required by law or regulatory authorities (e.g., PAGCOR).
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. How We Protect Your Information
We implement robust security measures to safeguard your personal information:
- SSL Encryption: Ensures secure communication between your device and our servers.
- Firewall Protection: Shields our network from unauthorized access.
- Access Controls: Limits access to sensitive information to authorized personnel only.
- Regular Security Audits: Ensures compliance with the highest security standards.
5. Your Privacy Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your account and associated data (subject to legal requirements).
- Opt-Out: Unsubscribe from promotional communications at any time.
- Data Portability: Obtain your data in a structured, commonly used format.
To exercise your rights, please contact us at support@supermegawins.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features.
7. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website or directly to your registered email. Continued use of our platform signifies your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: support@supermegawins.com
- Live Chat: Available 24/7 on our website